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The UAE Contracts are governed by two primary legislations, the Civil Code and the Commercial Transactions Law. The Civil Code Law under Federal Decree Law No. 25 of 2025, to be enacted on 1st June 2026, abrogates the Federal Law No. 5 of 1985 governs general civil transactions, while the Commercial Transaction Law, established by Federal Law No. 50 of 2022, specifically addresses commercial and merchant transactions, where the primary goal is to make a profit.
According to Article 113 of the 2025 Civil Code, a contract is formed when an offer and acceptance come together, showing a shared intention to create legal effects. Article 113(2) concerns pacta sunt servanda, which stipulates that a validly formed contract constitutes private law between the parties and can only be revoked or amended by mutual agreement or on legal grounds. A contract shall satisfy the principles of good faith. This duty also extends to the negotiation, as well, when a party who withdraws from negotiations in bad faith can be held liable for the other party’s actual losses. For a contract to be legally valid, Article 124 provides for three requirements.
The Commercial Transactions Law governs the commercial and merchant transactions, both commercial physical and virtual activities. These businesses shall be governed by the agreement between the parties and the provisions of the Commercial Transaction Law (2022). In the absence of a specific provision or commercial custom, the Civil Code shall apply, provided its application does not conflict with the general principles of commercial activity. Some of the specific commercial law principles are as follows:
The handling of disputes involves a structured process that prioritizes contractual agreements, commercial customs, and efficient evidentiary rules.
1. Reviewing the Contractual Disputes
The first step is to refer to the agreement between the parties. Article 2 of the Commercial Law stipulates that commercial businesses and merchants are primarily governed by their specific agreements, unless they contradict the general commercial principles. Also, parties to commercial transactions are encouraged to specify a mechanism of dispute resolution within their contract.
2. Formal Notification
Official summons and notices on commercial matters must be served through the Notary Public as provided under Article 81 of the Commercial Law.
3. Hierarchy of Law
Article 2 of the Commercial Law says that in the absence of any specific agreement, the rules of commercial customs and practices shall apply. It is to be noted that a special or local custom will have precedence over general custom. The rules for previous dealings among the parties are also considered a special custom. In the absence of a commercial custom, civil law applies, unless it does not contradict the general commercial principles. Where the legislation is silent, the court adjudicates according to the Islamic Sharia principles. Natural law and equity will serve as the gap-fillers.
In cases of breach, the buyer has several options through the court:
Resolving disputes in commercial transactions meticulously is an essential element in managing risk in this globalized international environment. These disputes are usually resolved through formal court procedures or alternative dispute resolutions.
1. Litigation
The UAE offers a civil law jurisdiction system through the onshore courts and common-law jurisdiction through the offshore courts. The onshore courts follow the federal laws. The offshore court in the free zones follows common-law jurisdiction through its laws aligned with the international judicial system.
Onshore Courts
The litigation process in the UAE is primarily governed by Federal Decree Law No 42 of 2022, which came into force on January 2, 2023. The UAE judicial system provides for a three-tier system, supplemented by specialized offices.
A case commences when the plaintiff submits a statement of claim to the CMO. Once the legal fees have been paid, the lawsuit will be fully registered. The case is referred to the appropriate courts, and pleadings are often held in open court, unless in sensitive cases. Following completion of the procedures, the court issues a reasoned and signed judgment. A party has 30 days to appeal a ruling to the Court of Appeals, and a final challenge can be filed within 30 days of the appellate judgment within the Court of Cassation.
Offshore Courts
Apart from the onshore courts, the free zone areas have their own common law jurisdiction system. Dubai International Financial Center (DIFC), following English language, has its own laws and an independent court, DIFC Courts, as governed by Law No 2 of 2025. Their structure comprises the Court of Appeal, Court of First Instance, and a Small Claims Tribunal. They have exclusive jurisdiction over civil and commercial disputes involving DIFC establishments. They also allow external parties to opt in to their jurisdiction through clear written agreements. Abu Dhabi Global Market (ADGM) is also a financial free zone situated in the Emirate of Abu Dhabi, having its own laws and an independent judicial system.
2. Alternative Dispute Resolution
Negotiation and Mediation
Negotiation allows the parties to have direct discussions and helps them to reach a conclusion. This is considered the initial step in any kind of conflict. Mediation is a step above negotiation, because in mediation, there will be a neutral third party who facilitates the discussions and helps them to find a middle ground.
Arbitration
Arbitration is the preferred way for resolving high-value complex disputes. The Federal Law No. 6 of 2018, amended by Federal Decree Law No. 15 of 2023, governs the process of arbitration and is based on the UNCITRAL Model Law. The panel and the arbitrators will be decided and appointed by the parties, and their decision will be binding between the parties. The Arbitration Law helps to uphold party autonomy and is a cost-effective, speedy way to settle disputes.
The Civil Code provides the general foundation for all obligations, and the Commercial Code introduces specific rules tailored for merchants and business dealings. While handling disputes within commercial transactions, the contract is to be reviewed first in order to identify whether the principles mentioned in the contract are fair and do not conflict with the general principles. And for resolving disputes, they shall adhere to the mechanism of dispute resolution provided in the contract.
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